HARRISBURG — An investigation by the Attorney General into Reliant Senior Care Holdings Inc. resulted in a $2 million settlement against the nursing home chain.
The investigation revealed Reliant’s 22 facilities were understaffed, misled consumers and “failed to provide the basic services to the elderly and vulnerable residents,” according to a news release from the Office of Attorney General.
The investigation centered on Reliant’s facilities, including Butler Valley Manor Health and Rehabilitation Center in Drums, Creekside Health and Rehabilitation Center in Carbondale, Lakeside Health and Rehabilitation Center in Dallas and locations in Blair, Butler, Chester, Columbia, Delaware, Lackawanna, Lancaster, Lawrence, Lebanon, Mercer, Montgomery, Northampton, Washington and Westmoreland counties.
“Reliant facilities failed to deliver on the promise to provide personalized services to meet residents’ individual needs,’” Beemer said in a news release issued Tuesday. “The settlement reached today will help us achieve greater accountability while ensuring that residents receive the quality of care they expect.”
The Attorney General alleges Reliant Senior Care Holdings violated the Unfair Trade Practices and Consumer Protection Law through promises made “in marketing materials, resident assessments and care plans to provide all the care its residents needed,” but failed from February 2012 to the present.
Legal representation for the company denied this claim, according to the Consent Decree.
Under the terms of the $2 million settlement, $1.25 million will fund the Department of Health’s plan “to address the Commonwealth’s nursing home regulatory oversight,” the news release reported.
Reliant Senior Care Holdings Inc. sold its facilities to Priority Healthcare Group during the investigation.
Priority Healthcare Group representatives were unable to be reached before deadline.